Customers

The support engine behind outstanding customer experiences.

See how teams are leveling up support with Quack.

Marketing Automation
How Yotpo uses Quack to scale customer support with AI

Yotpo relies on Quack to automate repetitive support tasks, improve resolution speed, and maintain high-quality customer experiences at scale. By reducing manual effort, their team can focus on complex issues and deliver greater value to their B2B clients.

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Fintech / Spend & Procurement Management
How Payem uses Quack to secure and scale customer support with AI

Payem is a fintech company that provides an end-to-end spend and procurement management platform, helping businesses automate and control corporate expenses. The platform covers the full cycle—from requests and approvals to payments, reimbursements, and reconciliation—integrating with leading ERP and accounting systems. Their focus is on simplifying financial workflows for mid-sized to enterprise businesses while ensuring compliance and visibility.

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Telecommunications / IoT Connectivity
Hologram is a global IoT connectivity platform that keeps devices online worldwide.

Hologram provides the infrastructure and tools to deliver always-on connectivity, while empowering support teams to deliver fast, consistent service to their customers.

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Financial Services / Payment Servicing & Collections
How Notable uses Quack to secure and scale customer support with AI

Notable is a technology company that streamlines financial workflows in payment servicing and collections.

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E-commerce & Auction Services / Media & Information Services
Reducing Volume, Restoring Focus: ATG’s CX Revolution with Quack AI

Auction Technology Group plc (ATG) is a digital marketplace operator focused on curated online auctions across industries including art, antiques, industrial, commercial, and consumer surplus. The company also maintains its historical roots through its legacy publication, Antiques Trade Gazette.

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customer duck
Hayley Johnson
Head of Customer Success at Artlist
"Quack transformed our support operations — our customer inquiries now run through it with over 65% fully resolved, giving us real-time insights and AI-powered quality control that continuously improve both customer experience and product decisions."
Rideshare driver/courier (gig platform)
appreciate that
Creator using media tools
Fast and friendly
Community admin (forums/UGC)
I felt heard
RevOps manager integrating CRM (B2B SaaS)
Thank you!
Video Agency ( B2Smb for creators )
Gracias!
Support engineer escalating technical bug
You treated our us so seriously, appreciate
Healthcare ops user (HIPAA-adjacent SaaS)
Super professional
Security lead (buyer persona)
Loved how you handled my compliance questions
DevOps engineer implementing API (platform/SaaS)
Actually worked!
PropTech tenant
Wow!
Traveler using an eSIM app (B2C telecom)
Worked instantly after landing, love it!
Retail store owner
Everything’s working again
Traveler booking management (OTA/traveltech)
Amazing!!
Legal/compliance contact (buyer)
precise!
Marketplace seller (two-sided platform)
Thanks for solving the dispute so fast!
SMB finance lead renewing cyber insurance (B2B)
Clear answers, no back n forth appreciate it
IoT device owner
Firmware issue fixed !
Data analyst (BI/analytics tool)
Loved it!
Non-profit program manager
Loved the patience
CFO working on budget (B2B - financial platform)
It's great to have the AI assistant when its out of business hours.
E-commerce shopper (DTC brand)
Thanks for the quick handling of the refund!
end-user ( B2C app )
Thanks for quick reply
Entrepenuar working on Provisionals ( B2B company )
{Agent name} is the best!
Educator/student using EdTech app
You fixed issue!!!!
Individual buying on-demand insurance (B2C insuretech)
Best experience I’ve had
HR manager (HRIS/ATS SaaS)
Best support
Enterprise admin for seat management (SaaS)
Great clarity, thank you !
Freemium SaaS user hitting a paywall (B2C SaaS)
the agent explained everything in one message
Content creator ( B2C for Video and Art )
The communication with the agent was very polite, professional and pleasant.
IT admin buying bulk eSIMs (B2B telecom)
Super fast support, we were live in minutes
The quack behind
thousands of companies.
Individual buying on-demand insurance (B2C insuretech)
Best experience I’ve had
Traveler using an eSIM app (B2C telecom)
Worked instantly after landing, love it!
Data analyst (BI/analytics tool)
Loved it!
PropTech tenant
Wow!
IoT device owner
Firmware issue fixed !
CFO working on budget (B2B - financial platform)
It's great to have the AI assistant when its out of business hours.
Entrepenuar working on Provisionals ( B2B company )
{Agent name} is the best!
Rideshare driver/courier (gig platform)
appreciate that
Retail store owner
Everything’s working again
Healthcare ops user (HIPAA-adjacent SaaS)
Super professional
IT admin buying bulk eSIMs (B2B telecom)
Super fast support, we were live in minutes
Security lead (buyer persona)
Loved how you handled my compliance questions
Freemium SaaS user hitting a paywall (B2C SaaS)
the agent explained everything in one message
Non-profit program manager
Loved the patience
end-user ( B2C app )
Thanks for quick reply
Traveler booking management (OTA/traveltech)
Amazing!!
HR manager (HRIS/ATS SaaS)
Best support
Video Agency ( B2Smb for creators )
Gracias!
Legal/compliance contact (buyer)
precise!
Creator using media tools
Fast and friendly
Support engineer escalating technical bug
You treated our us so seriously, appreciate
SMB finance lead renewing cyber insurance (B2B)
Clear answers, no back n forth appreciate it
DevOps engineer implementing API (platform/SaaS)
Actually worked!
Educator/student using EdTech app
You fixed issue!!!!
Content creator ( B2C for Video and Art )
The communication with the agent was very polite, professional and pleasant.
Enterprise admin for seat management (SaaS)
Great clarity, thank you !
Community admin (forums/UGC)
I felt heard
Marketplace seller (two-sided platform)
Thanks for solving the dispute so fast!
E-commerce shopper (DTC brand)
Thanks for the quick handling of the refund!
RevOps manager integrating CRM (B2B SaaS)
Thank you!
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