Choose the plan that gets your support ducks in a row.
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Self-Serve Plan
Train your own AI agents at your own pace. You have full control to create, test, and deploy automated resolutions without needing a CSM. Ideal for teams who want to self-implement and see impact quickly.
- Full AI agent training environment
- Train agents to resolve customer issues end-to-end
- AutoQA for human and AI agents
- Multi-channel support workflows
- Trackers for gaps, complaints, bugs, insights
- Explore dashboards and Analytics for voice of customer
- Suggested replies and auto-classification
- End-to-end configuration and management
- 24/7 access to our support engineering team
$40
/ Up to 3,000 tickets
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Get started with an expert CSM and AI Trainer
Expert-Led Plan
Work directly with a dedicated CSM and AI Trainer. We map your workflows, define goals, and train Quack’s AI agents and AutoQA to your exact needs so you reach high automation accuracy faster.
- Everything in the self-serve plan
- Personalized onboarding with an expert
- Workflow discovery and mapping
- Tailored AI training: briefs, topics, fallback logic
- Custom Tracker configuration for your operations
- Best-practice Explore and Analytics setup
- Expert guidance for ticket structure, tone, and data
- 24/7 access to our support engineering team
$160
/ 3,000+ tickets
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