It's a Whole New Support Game
Stop drowning in tickets. Say goodbye to endlessly hiring agents. It’s time for a scalable support operation system that grows with you.
All-In-One support solution for hyper growth software companies
Tailored for companies that
Change is scary. Not with Quack.
Our all in one solution will streamline and ease the natural pains of growing. No more patching, hacking and transferring data from one system to the other. It’s not just about scaling - It’s about doing so like a boss.
Stop chasing fires, start creating opportunities. Quack’s AI reduces ticket overload, while transforming your data into an asset that drives growth.
Intelligent ticket enrichment
Extracts hidden insights in real-time with automated tagging and categorization, streamlining workflows.
Forget clunky chatbots and rigid scripts.
Give your customers natural conversations with instant, accurate answers.
Agent Co-Pilot
When a ticket needs the human touch, Quack is there to provide agents with context and insights, enabling a wowable support experience.
Gaps in your knowledge base? Not anymore
Your product is constantly evolving. With Quack, your support operation will never fall behind. Our AI identifies gaps instantly, updates documentation automatically, and surfaces insights intelligently.
Deliver 5-star support at scale
Analyze 100% of your tickets. Not just samples. Every single support interaction is analyzed for insights and improvement.
Too good to be complex
We know. Ditching your existing ticketing system is impossible and collecting your scattered data is impractical. Quack doesn’t require any of that.
Seamless integration
No need to switch from your current ticketing system: Quack seamlessly integrates with your existing tools for effortless setup and instant value.
AI-powered solutions in minutes
Quack’s AI Brain connects to any knowledge source - from historical tickets to documentation - and gets AI-powered solutions in minutes.
Invisible to your customers
Quack is wherever your customers are. Be it email, chat interface or a Slack channel - Quack is invisible to your customers