Every Customer.
Always Happy.
Instant responses. Spot-on answers. Fast, effective resolutions. Proactive assistance and pre-emptive issue prevention.
With Quack your customers are treated like royalty.
Support your customers, wherever
they are.
Quack is available wherever your customers are, whether it’s through an in-app chat, email, slack channel of form.
Different channels, Different Vibe.
In chat, Quack answers shortly and engages in conversation. In email, Quack provides thorough instructions. In help center, Quack dives even deeper and provides all relevant context. No matter the channel, Quack delivers the right vibe.
Because articles is so 2024
For customers & internal inquiries
That saves precious human time
Because articles is so 2024
For customers & internal inquiries
That saves precious human time
Because articles is so 2024
For customers & internal inquiries
That saves precious human time
Specific use case? Specific agent.
Better experience.
Providing outstanding support isn’t a one-size-fits-all job. Each customer segment deserves personalized care, and every topic may call for its own policies. With Quack, you can train AI agents for specific use cases—so your customers always get the most accurate, relevant responses.
“Quack empowers us to deliver faster, more accurate support during critical travel moments. It frees our team to focus on high-touch cases while ensuring every traveler feels cared for.”
“Quack has helped us resolve tickets faster and more efficiently. We’ve reduced headcount while successfully consolidating support across multiple languages.”
“Quack has dramatically reduced repetitive tickets, freeing our engineers to focus on high-value work. Its AI delivers accurate, context-aware responses, and the training tools make it easy to keep improving.”
“Quack helps us scale support in a heavily regulated fintech environment without ever compromising on security, accuracy, or compliance.”
“Quack’s Explore and AI Agents turned support into a true profit center. Suddenly every customer interaction became a source of insight and improvement.”
“Quack gave our team the ability to handle disputes faster and with far greater accuracy, freeing us from repetitive tasks so we can focus on the complex cases that need human expertise.”
"Quack gave us the accuracy and scalability we needed without losing the human touch. Our agents finally have the bandwidth to focus on higher-value interactions."
“Quack empowers us to deliver faster, more accurate support during critical travel moments. It frees our team to focus on high-touch cases while ensuring every traveler feels cared for.”
“Quack has helped us resolve tickets faster and more efficiently. We’ve reduced headcount while successfully consolidating support across multiple languages.”
“Quack has dramatically reduced repetitive tickets, freeing our engineers to focus on high-value work. Its AI delivers accurate, context-aware responses, and the training tools make it easy to keep improving.”
“Quack helps us scale support in a heavily regulated fintech environment without ever compromising on security, accuracy, or compliance.”
“Quack’s Explore and AI Agents turned support into a true profit center. Suddenly every customer interaction became a source of insight and improvement.”
“Quack gave our team the ability to handle disputes faster and with far greater accuracy, freeing us from repetitive tasks so we can focus on the complex cases that need human expertise.”
"Quack gave us the accuracy and scalability we needed without losing the human touch. Our agents finally have the bandwidth to focus on higher-value interactions."
“Quack empowers us to deliver faster, more accurate support during critical travel moments. It frees our team to focus on high-touch cases while ensuring every traveler feels cared for.”
“Quack has helped us resolve tickets faster and more efficiently. We’ve reduced headcount while successfully consolidating support across multiple languages.”
“Quack has dramatically reduced repetitive tickets, freeing our engineers to focus on high-value work. Its AI delivers accurate, context-aware responses, and the training tools make it easy to keep improving.”
“Quack helps us scale support in a heavily regulated fintech environment without ever compromising on security, accuracy, or compliance.”
“Quack’s Explore and AI Agents turned support into a true profit center. Suddenly every customer interaction became a source of insight and improvement.”
“Quack gave our team the ability to handle disputes faster and with far greater accuracy, freeing us from repetitive tasks so we can focus on the complex cases that need human expertise.”
"Quack gave us the accuracy and scalability we needed without losing the human touch. Our agents finally have the bandwidth to focus on higher-value interactions."
Proactively prevent bad moments.
In the old world of support, you had to wait for a ticket before the solution could begin. Not anymore. Quack analyzes tickets to spot signals that a user might be struggling - offering help before they even know there’s a problem.
