The only Trainable AI Agent for Support & CX.

Provide amazing support, analyze every interaction and give your CX the tools to make an impact.
All in one d*cking place.

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How Yotpo uses Quack to scale customer support with AI

Case study

How Payem uses Quack to secure and scale customer support with AI

Case study

Hologram is a global IoT connectivity platform that keeps devices online worldwide.

Case study

How Notable uses Quack to secure and scale customer support with AI

Case study

Reducing Volume, Restoring Focus: ATG’s CX Revolution with Quack AI

Case study

Blending Empathy and Automation: Artlist’s Journey to a Modern Customer Experience

Case study

Case study

Case study

Resolving tickets is not enough.

Give your CX team the tools to turn unhappy customer journeys into growth opportunities.

Proactive support at every touchpoint
Advanced training capabilities for complex support ops
High attention to nuance for multiple customer segments
Congratulations!
Your
is
finally enough

“Quack empowers us to deliver faster, more accurate support during critical travel moments. It frees our team to focus on high-touch cases while ensuring every traveler feels cared for.”

Gal Magid
,
Head of Customer Experience

“Quack has helped us resolve tickets faster and more efficiently. We’ve reduced headcount while successfully consolidating support across multiple languages.”

Ayal Kellman
,
Support Team Leader

“Quack has dramatically reduced repetitive tickets, freeing our engineers to focus on high-value work. Its AI delivers accurate, context-aware responses, and the training tools make it easy to keep improving.”

Carlos Scherer
,
Senior Manager of Customer Solutions & Support

“Quack helps us scale support in a heavily regulated fintech environment without ever compromising on security, accuracy, or compliance.”

Antal Emanuel Leib
,
Director of Customer Support

“Quack’s Explore and AI Agents turned support into a true profit center. Suddenly every customer interaction became a source of insight and improvement.”

Hayley Johnson
,
Head of Customer Success

“Quack gave our team the ability to handle disputes faster and with far greater accuracy, freeing us from repetitive tasks so we can focus on the complex cases that need human expertise.”

Mordechai Wolfson
,
Technical Support Team Lead

"Quack gave us the accuracy and scalability we needed without losing the human touch. Our agents finally have the bandwidth to focus on higher-value interactions."

Noga Feurstein
,
Manager of Knowledge and Training

“Quack empowers us to deliver faster, more accurate support during critical travel moments. It frees our team to focus on high-touch cases while ensuring every traveler feels cared for.”

Gal Magid
,
Head of Customer Experience

“Quack has helped us resolve tickets faster and more efficiently. We’ve reduced headcount while successfully consolidating support across multiple languages.”

Ayal Kellman
,
Support Team Leader

“Quack has dramatically reduced repetitive tickets, freeing our engineers to focus on high-value work. Its AI delivers accurate, context-aware responses, and the training tools make it easy to keep improving.”

Carlos Scherer
,
Senior Manager of Customer Solutions & Support

“Quack helps us scale support in a heavily regulated fintech environment without ever compromising on security, accuracy, or compliance.”

Antal Emanuel Leib
,
Director of Customer Support

“Quack’s Explore and AI Agents turned support into a true profit center. Suddenly every customer interaction became a source of insight and improvement.”

Hayley Johnson
,
Head of Customer Success

“Quack gave our team the ability to handle disputes faster and with far greater accuracy, freeing us from repetitive tasks so we can focus on the complex cases that need human expertise.”

Mordechai Wolfson
,
Technical Support Team Lead

"Quack gave us the accuracy and scalability we needed without losing the human touch. Our agents finally have the bandwidth to focus on higher-value interactions."

Noga Feurstein
,
Manager of Knowledge and Training

“Quack empowers us to deliver faster, more accurate support during critical travel moments. It frees our team to focus on high-touch cases while ensuring every traveler feels cared for.”

Gal Magid
,
Head of Customer Experience

“Quack has helped us resolve tickets faster and more efficiently. We’ve reduced headcount while successfully consolidating support across multiple languages.”

Ayal Kellman
,
Support Team Leader

“Quack has dramatically reduced repetitive tickets, freeing our engineers to focus on high-value work. Its AI delivers accurate, context-aware responses, and the training tools make it easy to keep improving.”

Carlos Scherer
,
Senior Manager of Customer Solutions & Support

“Quack helps us scale support in a heavily regulated fintech environment without ever compromising on security, accuracy, or compliance.”

Antal Emanuel Leib
,
Director of Customer Support

“Quack’s Explore and AI Agents turned support into a true profit center. Suddenly every customer interaction became a source of insight and improvement.”

Hayley Johnson
,
Head of Customer Success

“Quack gave our team the ability to handle disputes faster and with far greater accuracy, freeing us from repetitive tasks so we can focus on the complex cases that need human expertise.”

Mordechai Wolfson
,
Technical Support Team Lead

"Quack gave us the accuracy and scalability we needed without losing the human touch. Our agents finally have the bandwidth to focus on higher-value interactions."

Noga Feurstein
,
Manager of Knowledge and Training

Easy wins? That’s... easy.

Quack will take you further.

Why hire one AI agent when you can train an army?

Each aspect of your support is unique. different customer segment require different care, different topics require different policies.

With Quack you can train multiple AI agents, each a master of a specific domain and tailored for a specific use case.

Deeper Training Capabilities, Superior experience

Quack’s advanced training tools help your AI agents learn fast and deliver exceptional support, from day one.

No workflows
Natural language
Dedicated agents for each use case

We’ll say it modestly

Quack is the best self learner you’ve met

Learns from your best agents
Recognize gaps in
your playbook
Creates its own
training plan

Integrates to any ticket system.

Quack integrated to your existing support tech stack -
your knowledge, internal sources, legacy ticketing systems,
Slack channels. You name it - Quack is there.

The operating system to support your growth

Quack is packed with everything your CX team needs beyond the generic and simple ticket system.

Autonomous QA
QA both AI and humans
In one unified platform
Customizable Scorecards
Measure what’s most important to you
Smart Trackers
Turning your QA into actionable plan
Fully Autonomous
With 99% accuracy when compared to human ranking
Smart Enrichments
Instruct AI to extract all the data you care about
Constant Feedback Loop
Quack will use QA results to fine tune it’s training
Circular blue sticker featuring a yellow rubber duck head with text reading 'With 99% accuracy *but we are on it'.
Knowledge Management
Connects to everything
Easily and securely
Learns from your agents answers
And adds what’s missing into the knowledge base
Notices gaps and contradictions
And proactively fix them
AI Help Center
Why scroll through articles, when you can generate them on demand?
Sticker with the text 'On steroids Quack' in white cursive on yellow and orange rounded rectangles next to a blue flower shape.
VoC Dashboards & Reports
Enrich every interaction
Collect the data that matters most to you.
Alerting and notifications
Quack will keep you up to date on trends
Live dashboards, real insights
Transform Voice of Customer data into actionable, digestible insights.
Sticker of a duck wearing a brown cowboy hat and black sunglasses, with text reading 'Will get your management addicted.'

We had bad experiences with AI agents, So we built Quack to be different.

You’ve probably tested other AI agents and been let down. We’ve been there as well. Here few good reasons to give Quack a chance

Close-up of a yellow rubber duck wearing a pink headband and blue textured clothing against a lavender background.
When it isn’t the best agent for the job - Quack escalates.
Illustration of a yellow rubber duck wearing a blue Hawaiian shirt and a red flower lei on a light blue background.

Quack is built to be humble.

  • If it isn’t certified to answer -
    it escalates.
  • If it isn’t confident - it escalates.
  • If the customer asks* - it escalates.
*they won’t
Yellow rubber duck wearing a black suit, white shirt, red tie, and gray fedora hat.
When it doesn’t understand -
Quack asks.
Yellow rubber duck dressed in a red floral kimono against a yellow background.
AI agents are eager to please, so they tend to spit out answers before truly understanding what the customer asks. Quack is trained to ask follow up questions when needed, making sure that the customer is truly heard.

Support Your Customers, Wherever They Are.

In app chat, email, form, help center, even Slack - release Quack to any channel with a click. Quack will adjust it’s answers to best fit the medium.

Close-up of a yellow rubber duck head with an open orange beak and a black shiny eye.

Works with your favorite channels:

Illustration of the Statue of Liberty on an island casting a large shadow over calm blue water under a clear sky with a city skyline in the distance.
It’s not the end of humane support. It’s just the beginning.

CX is changing. Soon we’ll say goodbye to the traditional support agent and welcome a new generation of Customer Experts: Professionals driven by empathy, creativity, and a profound understanding of their target audience. They won't just answer questions; they'll anticipate needs, understand emotions, and create experiences that customers remember.

Customer Experts will become the heart and soul of every thriving organization - and our mission is to create the tools that help them shine.

Handwritten signature in blue ink reading Nadav Kemper with a horizontal line underneath.
Co-Founder & CEO @ Quack
Support is changing.
Don’t keep up
- Stay ahead

See how much Quack AI can save your team every month.

Use our ROI calculator to uncover the real financial impact of our AI Agents.

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